Customer Retention Rate
Statistics & Benchmarks

Verified customer retention rate data across 6 regions. Sourced from primary research and validated with evidence grading.

234 data points · 6 regions · Updated 2026-10-02

Compare by Region

Global Region

51 stats
89.000000%
Percentage 2026
31.000000%
Percentage 2026
60.000000%
Percentage 2026
32.000000%
Percentage 2026
27.000000%
Percentage 2026
70.000000%
Percentage 2025
79.000000%
Percentage 2026
Patagonia Retail
89.000000%
Percentage 2026
BarkBox marketing
95.000000%
Percentage 2026
Snuggle Hunny marketing
40.000000%
Percentage 2026
88.000000%
Percentage 2025
90.000000%
Percentage 2023
98.000000%
Percentage 2026
30.000000%
Percentage 2026
85.000000%
Percentage 2025
aerospace industry marketing
92.000000%
Percentage 2026
Thomson Data marketing
40.000000%
Percentage 2026
Teleport marketing
80.000000%
Percentage 2024
30.000000%
Percentage 2026
84.000000%
Percentage 2026
89.000000%
Percentage 2025
98.000000%
Percentage 2026
98.000000%
Percentage 2026
83.000000%
Percentage 2025
Alchemista marketing
100.000000%
Percentage 2026
55.000000%
Percentage 2025
84.000000%
Percentage 2025
Zappos marketing
75.000000%
Percentage 2026
74.000000%
Percentage 2026
94.000000%
Percentage 2025
81.000000%
Percentage 2026
84.000000%
Percentage 2026
84.000000%
Percentage 2023
90.000000%
Percentage 2024
28.200000%
Percentage 2023
60.000000%
Percentage 2025
90.000000%
Percentage 2026
91.000000%
Percentage 2026
87.000000%
Percentage 2026
91.000000%
Percentage 2026
NetForum AMS marketing
96.000000%
Percentage 2026
65.000000%
Percentage 2025
70.000000%
Percentage 2025
BMW marketing
66.700000%
Percentage 2025
fitness studios marketing
89.000000%
Percentage 2025
4.000000%
Percentage 2025
60.000000%
Percentage 2026
HBF marketing
86.000000%
Percentage 2025

MENA Region

1 stat

US Region

5 stats
HelloFresh Retail
15.000000%
Percentage 2021
75.000000%
Percentage 2025
VizSense Media
95.000000%
Percentage 2025
95.000000%
Percentage 2024
SkyTab POS Retail
93.000000%
Percentage 2024

JP Region

1 stat
99.000000%
Percentage 2025

Africa Region

1 stat
CheckUps Healthcare
90.000000%
Percentage 2024

IN Region

1 stat
17.000000%
Percentage 2026-06

Compare Customer Retention Rate Across Regions

See how customer retention rate benchmarks differ by geography in a single side-by-side view.

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