B
Evidence Grade B
Graded
under review
Safe to Cite
Current
89%
89% -- customer retention rate for Patagonia (2026)
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
89%
Unit
Percentage
Data Vintage
2026
Entity
Geography
Global
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Score breakdown
Extraction
95
Source Trust
50
Citation Chain
90
Independence
30
Methodology
30
Freshness
94
Sources (3)
Attn Agency
Primary
Tier A
https://www.attnagency.com/blog/gen-z-loyalty-program-design-2026 ↗
Source Article
Gen Z Loyalty Program Design: Beyond Points and Discounts in 2026
2026-03-18
Gen Z Loyalty Program Design: Beyond Points and Discounts in 2026
Gen Z Loyalty Program Design: Beyond Points and Discounts in 2026
Traditional loyalty programs are dead to Gen Z. Points-for-discounts feels transactional and outdated to a generation that values authenticity, community, an…
Also cited by
forbes.com
https://www.forbes.com/
2026-08-22
customerexperiencedive.com
https://www.customerexperiencedive.com/
2026-08-22
Original Research
Attn Agency
· Original study ↗
Segmentation
IndustryRetail
RegionGlobal
RoleAll marketers
Channelcontent
Cite this stat
Plain Text
Patagonia: 89% customer retention rate. Source: Attn Agency (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/customer-retention-patagonia
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<blockquote cite="https://lighthousedata.io/data/customer-retention-patagonia" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>89%</strong> -- customer retention rate for Patagonia<br><small>Source: Attn Agency (2026) · <a href="https://lighthousedata.io/data/customer-retention-patagonia" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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