Customer Satisfaction Improvement
Statistics & Benchmarks

Verified customer satisfaction improvement data across 3 regions. Sourced from primary research and validated with evidence grading.

46 data points · 3 regions · Updated 2026-10-02

Compare by Region

Global Region

42 stats
DailyPay marketing
22.300000%
Percentage 2026
HiredSupport's call center B2B
37.000000%
Percentage 2026
Klaus teams SaaS
13.000000%
Percentage 2026
call centers employing analytics marketing
10.000000%
Percentage 2023
businesses utilizing AI for digital commerce Retail
25.000000%
Percentage 2025
LinkedIn Campaign Manager Media
67.000000%
Percentage 2026
AI poll maker AI
23.000000%
Percentage 2025
companies using advanced personalization marketing
25.000000%
Percentage 2024
banks using AI chatbots marketing
25.000000%
Percentage 2025
Meta (Philippine BPO customer support) marketing
15.000000%
Percentage 2025
AirAsia AI virtual assistant AVA marketing
15.000000%
Percentage 2025
digital transformation programmes focused on customer experience marketing
20.000000%
Percentage 2026
Businesses automating customer service marketing
25.000000%
Percentage 2025
Companies using advanced personalization marketing
20.000000%
Percentage 2026
Indigo marketing
87.000000%
Percentage 2026
Salesforce Service Cloud marketing
34.000000%
Percentage 2025
Businesses with CRM integrated with other platforms marketing
35.000000%
Percentage 2026
Companies achieving successful agentic AI transformation marketing
18.000000%
Percentage 2025
Vend (retail management software company, after adopting Knowledge-Centered Service) marketing
29.000000%
Percentage 2025
Companies that implemented AI chatbots (Aunoa clients) marketing
20.000000%
Percentage 2026
Starpro (Hangzhou Starpro Starch Co., Ltd.) marketing
15.000000%
Percentage 2025
Vodafone customers marketing
15.000000%
Percentage 2025
Jumia's customer and seller support operations marketing
76.000000%
Percentage 2025
Loris customers marketing
20.000000%
Percentage 2026
contact center marketing
10.000000%
Percentage 2025
brands that invest in improving customer experience B2B
33.000000%
Percentage 2022
Vodafone multilingual AI voicebot marketing
40.000000%
Percentage 2024
Hobbycraft
25.000000%
Percentage 2023
mid-market fashion retailer using Gorgias
40.000000%
Percentage 2025
businesses implementing productivity tools
15.000000%
Percentage 2025
microempresas na Amazônia
40.000000%
Percentage 2025
first-party data programs
78.000000%
Percentage 2025
Ignite Sales clients marketing
40.000000%
Percentage 2021
B2B machinery producer's customers marketing
40.000000%
Percentage 2022
UK warranty company
22.000000%
Percentage 2023
global medical device company
20.000000%
Percentage September 2023
companies with robust tracking capabilities
20.000000%
Percentage 2023
Experience-driven healthcare organizations marketing
2
Multiple 2018
Best & Less marketing
3.000000%
Percentage 2019-09
Best-in-class companies using customer journey mapping marketing
38.000000%
Percentage 2016
Fortune 150 airline customer service program managed by Concentrix marketing
3.000000%
Percentage 2016
UK overall
1
Score January 2017

US Region

3 stats
automotive parts retailer Retail
15.000000%
Percentage 2025
Regions Financial Corporation FinTech
14.000000%
Percentage 2026
Regions Financial Corporation Finance
14.000000%
Percentage 2022

EMEA Region

1 stat
investment_app_users_in_Europe FinTech
14.000000%
Percentage 2025

Compare Customer Satisfaction Improvement Across Regions

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