B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
20%
20% -- customer satisfaction improvement for Loris customers (2026)
Loris customers have achieved a 20% increase in CSAT.
Attribution:
View source
Lighthouse Research Team
Last verified:
·
How we verify data →
Source verified
Evidence graded
Value
20%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
30
Freshness
95
Source
Contentsquare
Primary
Tier B
https://contentsquare.com/guides/call-center-analytics/software/ ↗
Source Article
Call Center Analytics Software: What It Is and How to Choose
Your contact center handles thousands of conversations every week—phone calls, chats, emails—and buried in all that noise are the answers to your biggest questions. Which issues drive customers to reach out again and again? Where do agents struggle and succeed?
The problem is that you can’t manually…
Original Research
Contentsquare
· Original study ↗
Segmentation
Industrymarketing
Cite this stat
Plain Text
Loris customers: 20% customer satisfaction improvement. Source: Contentsquare (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/loris_customer_improvements
HTML Embed
<blockquote cite="https://lighthousedata.io/data/loris_customer_improvements" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>20%</strong> -- customer satisfaction improvement for Loris customers<br><small>Source: Contentsquare (2026) · <a href="https://lighthousedata.io/data/loris_customer_improvements" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
Share
Related Statistics
Use this data in your work
Copy the citation, embed the widget, or explore thousands more verified marketing statistics -- all free.