B
Evidence Grade B
Graded
under review
Safe to Cite
Current
13%
13% -- customer satisfaction improvement for Klaus teams (2026)
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
13%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Score breakdown
Extraction
50
Source Trust
50
Citation Chain
90
Independence
30
Methodology
30
Freshness
92
Sources (3)
aircall.io
Primary
Tier C
https://aircall.io/partner-stories/klaus-aircall/ ↗
Source Article
Klaus + Aircall: Streamlining Internal Review of Phone Calls
Klaus + Aircall: Streamlining Internal Review of Phone Calls
Revamping the customer support QA process
An international team fuelled by cat puns and a remote-friendly atmosphere, Klaus is a darling of the Estonian tech startup scene. Funded by Swedish VC Creandum (which also invests in Spotify, Klar…
Also cited by
forbes.com
https://www.forbes.com/
2026-08-16
emerging-europe.com
https://emerging-europe.com/
2026-08-16
Original Research
aircall.io
· Original study ↗
Segmentation
IndustrySaaS
Company SizeMid-market
RoleAll marketers
Channelmulti-channel
Cite this stat
Plain Text
Klaus teams: 13% customer satisfaction improvement. Source: aircall.io (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/klaus-aircall-csat-improvement
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<blockquote cite="https://lighthousedata.io/data/klaus-aircall-csat-improvement" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>13%</strong> -- customer satisfaction improvement for Klaus teams<br><small>Source: aircall.io (2026) · <a href="https://lighthousedata.io/data/klaus-aircall-csat-improvement" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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