B
Evidence Grade B
Graded
under review
Safe to Cite
Recent
54%
54% -- service retention rate for US car dealerships (2025)
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
54%
Unit
Percentage
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Cox Automotive
Primary
Tier B
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Source Article
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Advertising
Automotive
Fixed Operations
Marketing
Small Business
Bonus Content
Business
Every day, dealerships have customers sitting in their service lanes who may be closer to buying their next vehicle than anyone realiz…
Original Research
Cox Automotive
· Original study ↗
Methodology
Cox Automotive study on dealership service retention
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
US car dealerships: 54% service retention rate. Source: Cox Automotive (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/dealership-service-retention-2yr-vehicles-2025
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<blockquote cite="https://lighthousedata.io/data/dealership-service-retention-2yr-vehicles-2025" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>54%</strong> -- service retention rate for US car dealerships<br><small>Source: Cox Automotive (2025) · <a href="https://lighthousedata.io/data/dealership-service-retention-2yr-vehicles-2025" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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