B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Dated

68.07%

68.07% -- average cart abandonment rate for online retailers (2015)

2015  · Baymard Institute

In 2015, the average cart abandonment rate for online retailers calculated by Baymard Institute across multiple studies was about 68.07%.

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Attribution: Baymard Institute View source
Lighthouse Research Team
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Source verified Evidence graded
Value
68.07%
Unit
Percentage
Data Vintage
2015
Entity
online retailers
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Baymard Institute Primary Tier B
https://retargeting.biz/blog/3-ways-to-improve-customer-experience-in-e-commerce/ ↗
Confidence: 53/100 Vintage: 2015 Channel: Wayback
Source Article
3 Ways to improve customer experience in e-Commerce
Considering PwC’s annual consumer survey’s results: almost 40% of consumers prefer shopping in physical store at least once a week and only 27% love online shopping, for sure we should find some ways to improve our customer experience in e-Commerce. It seems that customers prefer physical stores, de…
Original Research
Baymard Institute · Original study ↗

Baymard Institute meta-analysis of multiple cart abandonment studies

Methodology documented
Industrymarketing
Plain Text
online retailers: 68.07% average cart abandonment rate. Source: Baymard Institute (2015). Via Lighthouse Intelligence -- https://lighthousedata.io/data/cart-abandonment-rate-2015
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<blockquote cite="https://lighthousedata.io/data/cart-abandonment-rate-2015" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>68.07%</strong> -- average cart abandonment rate for online retailers<br><small>Source: Baymard Institute (2015) · <a href="https://lighthousedata.io/data/cart-abandonment-rate-2015" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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