B
Evidence Grade B
Graded
under review
Safe to Cite
Recent
25%
25% -- profit increase from retention for ecommerce customers (2025)
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
25%
Unit
Percentage
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
lamafulfilment.com
Primary
Tier C
https://lamafulfilment.com/blog-post/how-fulfilment-centres-enhance-customer-experience/ ↗
Source Article
How Fulfilment Centres Enhance Customer Experience
In the fast-paced world of e-commerce, customers expect speed, accuracy, and exceptional service at every touchpoint. Fulfilment centres have evolved into tech-driven operations that play a pivotal role in ensuring these expectations are met. For brands aiming to scale efficiently while delighting t…
Original Research
lamafulfilment.com
· Original study ↗
Methodology
Range 25%-95%; midpoint used. Cited from Harvard Business Review via vendor blog.
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
ecommerce customers: 25% profit increase from retention. Source: lamafulfilment.com (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/retention-5pct-boosts-profits
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<blockquote cite="https://lighthousedata.io/data/retention-5pct-boosts-profits" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>25%</strong> -- profit increase from retention for ecommerce customers<br><small>Source: lamafulfilment.com (2025) · <a href="https://lighthousedata.io/data/retention-5pct-boosts-profits" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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