B Evidence Grade B Graded under review Safe to Cite Current

95%

95% -- profit increase from retention for law firms (2026)

2026  · Customers That Stick

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Attribution: Customers That Stick View source
Lighthouse Research Team
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Source verified Evidence graded
Value
95%
Unit
Percentage
Data Vintage
2026
Entity
law firms
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

62/100 confidence

Single source - not yet corroborated

Extraction
95
Source Trust
50
Citation Chain
20
Independence
30
Methodology
45
Freshness
86
Customers That Stick Primary Tier A
https://liftlegalmarketing.co.uk/getting-your-law-firm-marketing-started/ ↗
Confidence: 54/100 Vintage: 2026 Channel: Cc Extraction
Source Article
Getting Your Law Firm Marketing Started
A bird in the hand is worth two in the bush. At no time in advertising or law firm marketing has the above proverb been more true than it is today. Consumers – your potential clients – are subjected to a barrage of advertising for law firms thrown at them from social media, print media and even tele…
Original Research
Customers That Stick · Original study ↗

According to Douglas Karr of ‘Customers That Stick’

Methodology documented
Channelrss_feed
Plain Text
law firms: 95% profit increase from retention. Source: Customers That Stick (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/increase-in-profit-from-client-retention
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<blockquote cite="https://lighthousedata.io/data/increase-in-profit-from-client-retention" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>95%</strong> -- profit increase from retention for law firms<br><small>Source: Customers That Stick (2026) · <a href="https://lighthousedata.io/data/increase-in-profit-from-client-retention" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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