B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
13.58%
13.58% -- email open rate for Email surveys (2025)
Email surveys have an open rate of 13.58%.
- Table row lists channel as N/A but contextual description matches Email surveys
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
13.58%
Unit
Percentage
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
sobot.io
Primary
Tier C
https://www.sobot.io/article/csat-survey-best-practices-2025 ↗
Source Article
Mastering CSAT Surveys Best Practices for Better Results
In 2025, customer satisfaction has become a cornerstone of business success. A single bad experience drives over half of customers to competitors, while 92% of them are likely to return after a positive one. CSAT surveys empower you to measure satisfaction levels and transform feedback into actionab…
Original Research
sobot.io
· Original study ↗
Methodology
Value appeared in table without explicit metric label; contextually email survey open rate
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Email surveys: 13.58% email open rate. Source: sobot.io (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/email-survey-open-rate-13.58
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<blockquote cite="https://lighthousedata.io/data/email-survey-open-rate-13.58" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>13.58%</strong> -- email open rate for Email surveys<br><small>Source: sobot.io (2025) · <a href="https://lighthousedata.io/data/email-survey-open-rate-13.58" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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