B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Dated

50%

50% -- purchase abandonment rate for online grocery shoppers (2020)

2020  · IRi

50% of consumers did not buy the original desired item when facing out-of-stock product options or inaccurate search results.

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Attribution: IRi View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
50%
Unit
Percentage
Data Vintage
2020
Entity
online grocery shoppers
Geography
US
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

60/100 confidence

Single source - not yet corroborated

Extraction
75
Source Trust
60
Citation Chain
60
Independence
30
Methodology
45
Freshness
95
Source Article
Navigate the Lasting Impacts of COVID-19 to Boost Product Discoverability and Consumer Trust - Label Insight
Posted July 28, 2020 As COVID-19 cases rise again, it’s clear there will be a lasting impact on the way consumers shop online. According to a survey through IRi, 35% of consumers are proactively taking care of their physical and emotional health more now versus before COVID-19. For CPG brands and re…
Original Research
IRi · Original study ↗

IRi survey cited by Label Insight

Methodology documented
IndustryRetail RegionUS RoleAll marketers Channelmulti-channel
Plain Text
online grocery shoppers: 50% purchase abandonment rate. Source: IRi (2020). Via Lighthouse Intelligence -- https://lighthousedata.io/data/consumers-abandon-purchase-out-of-stock-2020
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<blockquote cite="https://lighthousedata.io/data/consumers-abandon-purchase-out-of-stock-2020" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>50%</strong> -- purchase abandonment rate for online grocery shoppers<br><small>Source: IRi (2020) · <a href="https://lighthousedata.io/data/consumers-abandon-purchase-out-of-stock-2020" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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