Customer Return Rate
Statistics & Benchmarks

Verified customer return rate data across 3 regions. Sourced from primary research and validated with evidence grading.

17 data points · 3 regions · Updated 2026-10-02

Compare by Region

CO Region

1 stat
Barefaced B2C
90.000000%
Percentage 2026

Global Region

15 stats
Ecommerce customers without self-service support features (Native Commerce merchants) marketing
56.000000%
Percentage 2025
Ecommerce customers using self-service features like cancellations and updates (Native Commerce merchants) marketing
66.000000%
Percentage 2025
ecommerce shoppers marketing
27.000000%
Percentage 2026
Shopify marketing
27.000000%
Percentage 2025
satisfied customers marketing
24.000000%
Percentage 2022
online shoppers Retail
17.000000%
Percentage 2022
ZenBusiness customers
53.000000%
Percentage 2026
customers returning to companies with excellent service
93.000000%
Percentage 2026
myFanPark marketing
21.000000%
Percentage 2021
Elevated Faith marketing
35.000000%
Percentage 2020
ThirdLove
62.000000%
Percentage 2021
AliDropship
40.000000%
Percentage 2018
Disney marketing
70.000000%
Percentage 2014
Marco’s Pizza Fiery Flavors campaign marketing
14.900000%
Percentage Q2 2024
GearBunch marketing
30.000000%
Percentage 2017

US Region

1 stat
Athena Club Retail
93.000000%
Percentage 2023

Compare Customer Return Rate Across Regions

See how customer return rate benchmarks differ by geography in a single side-by-side view.

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