B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
60%
60% -- csat increase for Yellow.ai Voice AI (2026)
Yellow.ai voice AI agents can drive an increase in CSAT scores of up to 60%.
- Source text states both '60% increase in CSAT' and 'improve CSAT scores by up to 60%'
- No methodology, sample size, or baseline timeframe is provided
Attribution:
View source
Lighthouse Research Team
Last verified:
·
How we verify data →
Source verified
Evidence graded
Value
60%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Yellow.ai
Primary
Tier B
https://yellow.ai/voice-automation/ ↗
Source Article
Voice AI Agents for Customer Service
Original Research
Yellow.ai
· Original study ↗
Methodology
Vendor product-page claim of 60% increase in CSAT; accompanying prose frames this as 'up to 60%', indicating a best-case figure. No methodology or measurement period disclosed.
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Yellow.ai Voice AI: 60% csat increase. Source: Yellow.ai (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/yellowai-voice-ai-csat-increase-2026
HTML Embed
<blockquote cite="https://lighthousedata.io/data/yellowai-voice-ai-csat-increase-2026" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>60%</strong> -- csat increase for Yellow.ai Voice AI<br><small>Source: Yellow.ai (2026) · <a href="https://lighthousedata.io/data/yellowai-voice-ai-csat-increase-2026" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
Share
Related Statistics
Use this data in your work
Copy the citation, embed the widget, or explore thousands more verified marketing statistics -- all free.