B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Dated
65%
65% -- consumer awareness rate for US adults (2023)
65% of US adults are aware that AI is used to create customer service chatbots.
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
65%
Unit
Percentage
Data Vintage
2023
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
yellow.ai
Primary
Tier C
https://yellow.ai/id/blog/chatbot-examples/ ↗
Source Article
9 Contoh chatbot kehidupan nyata [merek terkenal]
Original Research
yellow.ai
· Original study ↗
Methodology
Survey finding cited as 'according to research' with no named source or sample size
Methodology documented
Trend Over Time
| Period | Value | Change |
|---|---|---|
| 2022-2024 | 75% | |
| 2023 (current) | 65% | -13.3% |
Segmentation
Industrymarketing
Cite this stat
Plain Text
US adults: 65% consumer awareness rate. Source: yellow.ai (2023). Via Lighthouse Intelligence -- https://lighthousedata.io/data/us-adults-ai-chatbot-awareness
HTML Embed
<blockquote cite="https://lighthousedata.io/data/us-adults-ai-chatbot-awareness" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>65%</strong> -- consumer awareness rate for US adults<br><small>Source: yellow.ai (2023) · <a href="https://lighthousedata.io/data/us-adults-ai-chatbot-awareness" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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