B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Dated

79%

79% -- consumer trust in online reviews for online review readers (2013)

2013  · n=3,600  · BrightLocal

79% of respondents to a BrightLocal survey trust online reviews as much as personal recommendations.

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Attribution: BrightLocal View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
79%
Unit
Percentage
Data Vintage
2013
Entity
online review readers
Sample Size
3,600
Geography
Global
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
BrightLocal Primary Tier B
https://maxwebdigital.com/trends-insights/five-ways-online-reputation-can-earn-your-customers-trust/ ↗
Confidence: 28/100 Vintage: 2013 Channel: Deep Crawl
Source Article
Ways Online Reputation Can Earn Your Customers’ Trust
Every day, more and more people are taking to the Internet business opportunities. As this happens, online reputation is increasingly becoming an important factor when potential customers consider to purchase a product or service. In the past, businesses relied on word of mouth or traditional market…
Original Research
BrightLocal · Original study ↗

BrightLocal consumer survey

Methodology documented
IndustryRetail RegionGlobal RoleAll marketers Channelmulti-channel
Plain Text
online review readers: 79% consumer trust in online reviews. Source: BrightLocal (2013). Via Lighthouse Intelligence -- https://lighthousedata.io/data/trust-online-reviews-personal-recommendations-2013
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<blockquote cite="https://lighthousedata.io/data/trust-online-reviews-personal-recommendations-2013" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>79%</strong> -- consumer trust in online reviews for online review readers<br><small>Source: BrightLocal (2013) · <a href="https://lighthousedata.io/data/trust-online-reviews-personal-recommendations-2013" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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