B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Current

16.5%

16.5% -- repeat purchase rate for ecommerce industry (Bluecore data) (2026)

2026  · Bluecore

Bluecore found an average repeat purchase rate of 16.5% across more than 100 major retailers.

  • Based on data across more than 100 major retailers
  • Definitions and measurement of returning customers vary across benchmark studies
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Attribution: Bluecore View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
16.5%
Unit
Percentage
Data Vintage
2026
Entity
ecommerce industry (Bluecore data)
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

64/100 confidence
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
30
Freshness
95
Bluecore Primary Tier B
https://www.mobiloud.com/blog/average-bounce-rate-for-ecommerce ↗
Confidence: 51/100 Vintage: 2026 Channel: Deep Crawl
Source Article
How Mobile Apps Increase Repeat Customer Rate in Ecommerce (+ Repeat Customer Rate Benchmarks for 2026)
How Mobile Apps Increase Repeat Customer Rate in Ecommerce (+ Repeat Customer Rate Benchmarks for 2026) The average repeat customer rate in ecommerce is around 25–30%, but product type and purchase frequency make a huge difference. Brands selling consumable and replenishable products tend to have th…
Also cited by
2026-08-18
Original Research
Bluecore · Original study ↗
IndustryeCommerce RoleAll marketers Channelmulti-channel
Plain Text
ecommerce industry (Bluecore data): 16.5% repeat purchase rate. Source: Bluecore (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/repeat-purchase-rate-bluecore
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<blockquote cite="https://lighthousedata.io/data/repeat-purchase-rate-bluecore" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>16.5%</strong> -- repeat purchase rate for ecommerce industry (Bluecore data)<br><small>Source: Bluecore (2026) · <a href="https://lighthousedata.io/data/repeat-purchase-rate-bluecore" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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