B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
16.5%
16.5% -- repeat purchase rate for ecommerce industry (Bluecore data) (2026)
Bluecore found an average repeat purchase rate of 16.5% across more than 100 major retailers.
- Based on data across more than 100 major retailers
- Definitions and measurement of returning customers vary across benchmark studies
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
16.5%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
30
Freshness
95
Sources (2)
Bluecore
Primary
Tier B
https://www.mobiloud.com/blog/average-bounce-rate-for-ecommerce ↗
Source Article
How Mobile Apps Increase Repeat Customer Rate in Ecommerce (+ Repeat Customer Rate Benchmarks for 2026)
How Mobile Apps Increase Repeat Customer Rate in Ecommerce (+ Repeat Customer Rate Benchmarks for 2026)
The average repeat customer rate in ecommerce is around 25–30%, but product type and purchase frequency make a huge difference. Brands selling consumable and replenishable products tend to have th…
Also cited by
ask-luca.com
https://ask-luca.com/
2026-08-18
Original Research
Bluecore
· Original study ↗
Segmentation
IndustryeCommerce
RoleAll marketers
Channelmulti-channel
Cite this stat
Plain Text
ecommerce industry (Bluecore data): 16.5% repeat purchase rate. Source: Bluecore (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/repeat-purchase-rate-bluecore
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<blockquote cite="https://lighthousedata.io/data/repeat-purchase-rate-bluecore" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>16.5%</strong> -- repeat purchase rate for ecommerce industry (Bluecore data)<br><small>Source: Bluecore (2026) · <a href="https://lighthousedata.io/data/repeat-purchase-rate-bluecore" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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