B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Recent

50%

50% -- onboarding abandonment rate for digital account onboarding (2025)

2025  · rallyboard.com

Digital onboarding abandonment rates exceed 50% when account opening takes longer than 3 to 5 minutes.

  • Rates exceed 50%
  • Secondary citation of consumer behavior research without primary study named
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Attribution: rallyboard.com View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
50%
Unit
Percentage
Data Vintage
2025
Entity
digital account onboarding
Geography
Global
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
rallyboard.com Primary Tier C
https://www.rallyboard.com/resources/blog/your-association-doesn-t-need-another-platform ↗
Confidence: 48/100 Vintage: 2025 Channel: Deep Crawl
Source Article
Your Association Doesn't Need Another Platform
Associations Your Association Doesn't Need Another Platform RallyBoard Co-founder and CEO, Jackson Boyar, argues that members do not want another platform; instead, they are seeking personalized, value-add programs Jackson Boyar Co-founder and CEO · 8 min read I've heard it dozens of times from asso…
Original Research
rallyboard.com · Original study ↗

Author cites consumer behavior research on digital friction; no named study

Methodology documented
IndustryEducation RegionGlobal RoleAll marketers Channelmulti-channel
Plain Text
digital account onboarding: 50% onboarding abandonment rate. Source: rallyboard.com (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/onboarding-abandonment-over-50-percent
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<blockquote cite="https://lighthousedata.io/data/onboarding-abandonment-over-50-percent" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>50%</strong> -- onboarding abandonment rate for digital account onboarding<br><small>Source: rallyboard.com (2025) · <a href="https://lighthousedata.io/data/onboarding-abandonment-over-50-percent" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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