B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
17%
17% -- onboarding abandonment rate for online onboarding flows (2025)
17% of users abandon an onboarding flow due to lengthy or complex requirements.
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
17%
Unit
Percentage
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Baymard Institute
Primary
Tier B
https://authenticate.com/resources/blog/kyc-verification-onboarding ↗
Source Article
Onboarding Checklist: KYC Verification by Authenticate
Onboarding Checklist: KYC Verification by Authenticate
Accelerate customer onboarding without sacrificing compliance using Authenticate’s streamlined KYC solutions. Boost efficiency, reduce fraud risks, and foster trust effortlessly.
When onboarding new customers, speed and compliance are often at o…
Original Research
Baymard Institute
· Original study ↗
Methodology
Baymard Institute study, cited by Authenticate
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
online onboarding flows: 17% onboarding abandonment rate. Source: Baymard Institute (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/onboarding-abandonment-lengthy-requirements
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<blockquote cite="https://lighthousedata.io/data/onboarding-abandonment-lengthy-requirements" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>17%</strong> -- onboarding abandonment rate for online onboarding flows<br><small>Source: Baymard Institute (2025) · <a href="https://lighthousedata.io/data/onboarding-abandonment-lengthy-requirements" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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