B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
9%
9% -- annual revenue increase for companies with omnichannel engagement (2025)
Companies with omnichannel engagement strategies experience an average of over 9% yearly revenue increase.
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
9%
Unit
Percentage
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
sobot.io
Primary
Tier C
https://www.sobot.io/article/what-is-customer-retention-rate ↗
Source Article
Why Customer Retention Rate is Key to Long-Term Business Growth
Understanding what is customer retention rate and why it matters can transform your business. Retaining customers drives sustainable growth by increasing profitability and loyalty. Studies show that a 5% boost in retention can elevate profits by 25% to 95%. Existing customers are more likely to purc…
Original Research
sobot.io
· Original study ↗
Methodology
Unattributed study claim.
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
companies with omnichannel engagement: 9% annual revenue increase. Source: sobot.io (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/omnichannel-revenue-increase-9pct
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<blockquote cite="https://lighthousedata.io/data/omnichannel-revenue-increase-9pct" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>9%</strong> -- annual revenue increase for companies with omnichannel engagement<br><small>Source: sobot.io (2025) · <a href="https://lighthousedata.io/data/omnichannel-revenue-increase-9pct" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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