B
Evidence Grade B
Graded
under review
Safe to Cite
Recent
55%
55% -- average response time reduction for iHAVECPU (2025)
Attribution:
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Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
55%
Unit
Percentage
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
zaapi.com
Primary
Tier B
https://www.zaapi.com/en-sg/case-study/how-ihavecpu-scales-customer-support-across-600k-monthly-mess… ↗
Source Article
How iHAVECPU Scales Customer Support Across 600K+ Monthly Messages
How iHAVECPU Scales Customer Support Across 600K+ Monthly Messages
Serving More Customers Without Expanding Operations
iHAVECPU
iHAVECPU is one of Thailand's leading gaming PC and custom computer retailers, serving gamers, creators, and PC enthusiasts nationwide. The brand is known for custom-built …
Original Research
zaapi.com
· Original study ↗
Methodology
Response time fell from 21:45 to 9:49 after Zaapi implementation
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
iHAVECPU: 55% average response time reduction. Source: zaapi.com (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/ihavecpu-response-time-55pct-drop
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<blockquote cite="https://lighthousedata.io/data/ihavecpu-response-time-55pct-drop" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>55%</strong> -- average response time reduction for iHAVECPU<br><small>Source: zaapi.com (2025) · <a href="https://lighthousedata.io/data/ihavecpu-response-time-55pct-drop" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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