B
Evidence Grade B
Graded
under review
Safe to Cite
Current
50%
50% -- average response time reduction for Aylesbury Vale District Council (2026)
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
50%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
95
Source Trust
50
Citation Chain
90
Independence
30
Methodology
45
Freshness
86
Source
Adrian Swinscoe
Primary
Tier A
https://www.adrianswinscoe.com/2017/12/public-enemy-and-getting-practical-with-ai-in-the-contact-cen… ↗
Source Article
Public Enemy and getting practical with AI in the contact centre – Interview with Mikhail Naumov
Four insights from leading thinkers that will transform your employee engagement and performance
December 8, 2017When it comes to customer experience in 2018, can we make boring the new cool?
December 15, 2017Public Enemy and getting practical with AI in the contact centre – Interview with Mikhail N…
Original Research
Adrian Swinscoe
· Original study ↗
Methodology
Response time improved from eight minutes to three to five minutes
Methodology documented
Segmentation
Channelcommon_crawl
Cite this stat
Plain Text
Aylesbury Vale District Council: 50% average response time reduction. Source: Adrian Swinscoe (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/aylesbury-vale-response-time-reduction
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<blockquote cite="https://lighthousedata.io/data/aylesbury-vale-response-time-reduction" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>50%</strong> -- average response time reduction for Aylesbury Vale District Council<br><small>Source: Adrian Swinscoe (2026) · <a href="https://lighthousedata.io/data/aylesbury-vale-response-time-reduction" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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