B
Evidence Grade B
Graded
under review
Safe to Cite
Dated
52%
52% -- customer value uplift for fully connected customers (2020)
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
52%
Unit
Percentage
Data Vintage
2020
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
todhost.com
Primary
Tier C
https://www.todhost.com/blog/how-to-build-a-good-customer-experience-to-improve-your-website-convers… ↗
Source Article
How to Build a Good Customer Experience to Improve your Website Conversion Rate - Todhost Blog
How to Build a Good Customer Experience to Improve your Website Conversion Rate
It is no longer enough to have a good product or service and expect that the quality of the product will help it sell itself. You may offer high-end products with the lowest price on the web, but that doesn’t necessarily…
Original Research
todhost.com
· Original study ↗
Methodology
Cited research finding, original study not named in article
Methodology documented
Trend Over Time
| Period | Value | Change |
|---|---|---|
| 2015 | 52% | |
| 2020 (current) | 52% | 0% |
| 2025 | 52% | 0% |
Segmentation
IndustryRetail
RoleAll marketers
Channelmulti-channel
Cite this stat
Plain Text
fully connected customers: 52% customer value uplift. Source: todhost.com (2020). Via Lighthouse Intelligence -- https://lighthousedata.io/data/emotionally-connected-customer-value
HTML Embed
<blockquote cite="https://lighthousedata.io/data/emotionally-connected-customer-value" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>52%</strong> -- customer value uplift for fully connected customers<br><small>Source: todhost.com (2020) · <a href="https://lighthousedata.io/data/emotionally-connected-customer-value" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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