B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
17%
17% -- customer spend increase for customers addressed by name (2026)
Addressing customers by name can make them spend up to 17% more.
- Stated as 'up to 17% more'
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
17%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Science Says
Primary
Tier B
https://app.sciencesays.com/archive?404=/p/use-copy-boost-results&page=0 ↗
Source Article
Science Says
Original Research
Science Says
· Original study ↗
Methodology
Research summary from Science Says
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
customers addressed by name: 17% customer spend increase. Source: Science Says (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/addressing-customers-by-name-spend-17
HTML Embed
<blockquote cite="https://lighthousedata.io/data/addressing-customers-by-name-spend-17" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>17%</strong> -- customer spend increase for customers addressed by name<br><small>Source: Science Says (2026) · <a href="https://lighthousedata.io/data/addressing-customers-by-name-spend-17" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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