B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Recent

18%

18% -- checkout abandonment reason share for checkout abandoners citing complicated checkout (2025)

2025  · Baymard Institute

18% of checkout abandoners abandon because the checkout was too complicated.

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Attribution: Baymard Institute View source
Lighthouse Research Team
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Source verified Evidence graded
Value
18%
Unit
Percentage
Data Vintage
2025
Entity
checkout abandoners citing complicated checkout
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Baymard Institute Primary Tier B
https://kirro.io/conversion-funnel-optimization ↗
Confidence: 53/100 Vintage: 2025 Channel: Deep Crawl
Source Article
Conversion Funnel Optimization: Stage-by-Stage Playbook
Conversion funnel optimization is finding where people drop out of your buying journey and fixing those spots. Stage by stage. Not all at once. Not by guessing. You measure each step, find the worst leak, test a fix, and repeat. It’s conversion rate optimization applied to each stage of your funnel.…
Original Research
Baymard Institute · Original study ↗

Baymard research

Methodology documented
Period Value Change
2025 (current) 18%
2026 18% 0%
IndustryeCommerce RoleAll marketers Channelmulti-channel
Plain Text
checkout abandoners citing complicated checkout: 18% checkout abandonment reason share. Source: Baymard Institute (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/abandonment-complicated-checkout-18
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<blockquote cite="https://lighthousedata.io/data/abandonment-complicated-checkout-18" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>18%</strong> -- checkout abandonment reason share for checkout abandoners citing complicated checkout<br><small>Source: Baymard Institute (2025) · <a href="https://lighthousedata.io/data/abandonment-complicated-checkout-18" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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