B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Dated

81%

81% -- consumer preference rate for U.S. consumers (2023)

2023  · Two Sides North America / Toluna

81% of U.S. consumers believe they should have the right to choose how they receive important communications from their service providers.

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Attribution: Two Sides North America / Toluna View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
81%
Unit
Percentage
Data Vintage
2023
Entity
U.S. consumers
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Two Sides North America / Toluna Primary Tier B
https://alexanderclark.com/paper-or-digital-communication/ ↗
Confidence: 53/100 Vintage: 2023 Channel: Common Crawl
Source Article
Paper or Digital Communication
Original Research
Two Sides North America / Toluna · Original study ↗

Survey commissioned by Two Sides North America, conducted by Toluna

Methodology documented
Period Value Change
2023 (current) 73%
2023 (current) 81% +11.0%
Industrymarketing
Plain Text
U.S. consumers: 81% consumer preference rate. Source: Two Sides North America / Toluna (2023). Via Lighthouse Intelligence -- https://lighthousedata.io/data/us-consumers-right-to-choose-paper-2023
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<blockquote cite="https://lighthousedata.io/data/us-consumers-right-to-choose-paper-2023" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>81%</strong> -- consumer preference rate for U.S. consumers<br><small>Source: Two Sides North America / Toluna (2023) · <a href="https://lighthousedata.io/data/us-consumers-right-to-choose-paper-2023" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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