B
Evidence Grade B
Graded
under review
Safe to Cite
Current
75%
75% -- gross revenue retention rate for B2B SaaS companies with large untracked account base (2026)
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
75%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Infinite Renewals
Primary
Tier B
https://infiniterenewals.com/zendesk-to-hubspot-migration ↗
Source Article
Zendesk to HubSpot Service Hub — Infinite Renewals | Post-Sales Consulting & HubSpot Service Hub Partner. | Post Sales Consultants | USA
HubSpot Service Hub Migration
Most migrations stall because teams treat this as a data problem. The real work is in the workflow audit, the property architecture, and getting your team off the old system for good. We've run this.
Talk to Us About Your Migration25+
Years of CS and support leadership
…
Original Research
Infinite Renewals
· Original study ↗
Methodology
State of Retention 2026: accounts in the UNKNOWN tier (no data, no engagement tracking) are described as trending to 75% gross revenue retention; attribution of the GRR figure (untracked accounts vs. overall book) is ambiguous in source
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
B2B SaaS companies with large untracked account base: 75% gross revenue retention rate. Source: Infinite Renewals (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/untracked-accounts-grr-trend-2026
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<blockquote cite="https://lighthousedata.io/data/untracked-accounts-grr-trend-2026" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>75%</strong> -- gross revenue retention rate for B2B SaaS companies with large untracked account base<br><small>Source: Infinite Renewals (2026) · <a href="https://lighthousedata.io/data/untracked-accounts-grr-trend-2026" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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