B
Evidence Grade B
Use with Hedging
Recent
28%
28% — engagement for customers seeing UGC and brand content (2025)
Source:
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Curated by Aaron Agius
· Founder, Louder Online
Last verified:
·
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Source verified
Evidence graded
Value
28%
Unit
Percentage
Data Vintage
2025
Entity
Study Type
Unknown
Trend
Stable
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Score breakdown
Extraction
75
Source Trust
0
Citation Chain
20
Independence
1
Methodology
50
Freshness
80
Sources (5)
HubSpot
Primary
Tier B
https://blog.hubspot.com/service/hubspot-service-hub-pricing ↗
Source Article
HubSpot Service Hub pricing guide — plans that help service teams thrive
HubSpot Service Hub empowers support teams with the tools they need to resolve issues faster and retain more customers. With 72% of customers reporting faster ticket resolution and 28% more closed tickets after switching to Service Hub, HubSpot delivers results at scale. Plus, with 1,500+ a…
Also cited by
Backlinko
https://backlinko.com/ugc-statistics
2026-02-16
inbeat.agency
https://inbeat.agency/blog/ugc-statistics
2026-02-16
2026-03-12
2026-03-13
Original Research
Search Logistics
· Original study ↗
Segmentation
RoleAll marketers
Channelcontent
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Plain Text
customers seeing UGC and brand content: 28% engagement. Source: HubSpot (2025). Via Lighthouse Research Data — https://lighthousedata.io/data/ugc-engagement-increase-28-2025
HTML Embed
<blockquote cite="https://lighthousedata.io/data/ugc-engagement-increase-28-2025" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>28%</strong> — engagement for customers seeing UGC and brand content<br><small>Source: HubSpot (2025) · <a href="https://lighthousedata.io/data/ugc-engagement-increase-28-2025" target="_blank" rel="noopener">Lighthouse Data</a></small></blockquote>
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