B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Dated

80%

80% -- customer satisfaction for Tata Consultancy Services (2014)

2014  · n=1,300  · Whitelane Research

Tata Consultancy Services (TCS) achieved an 80% customer satisfaction rate at the European level.

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Attribution: Whitelane Research View source
Lighthouse Research Team
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Source verified Evidence graded
Value
80%
Unit
Percentage
Data Vintage
2014
Entity
Tata Consultancy Services
Sample Size
1,300
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

63/100 confidence

Single source - not yet corroborated

Extraction
95
Source Trust
50
Citation Chain
90
Independence
30
Methodology
45
Freshness
78
Whitelane Research Primary Tier A
https://www.computable.nl/2014/04/28/klant-waardeert-centric-en-tcs-het-hoogst/ ↗
Confidence: 38/100 Vintage: 2014 Channel: Cc Extraction
Source Article
Klant waardeert Centric en TCS het hoogst - Computable.nl
Nederlandse klanten zijn het meest tevreden over de ict-diensten van Tata Consultancy Services (TCS) en Centric. Ict-dienstverlener Centric scoorde in Nederland een algemene klanttevredenheid van 80 procent. TCS behaalde een klanttevredenheid van 78 procent en behaalt op Europees niveau een score va…
Original Research
Whitelane Research · Original study ↗

Annual survey conducted by Whitelane Research among CIOs and CFOs of European companies.

Methodology documented
Channelcommon_crawl
Plain Text
Tata Consultancy Services: 80% customer satisfaction. Source: Whitelane Research (2014). Via Lighthouse Intelligence -- https://lighthousedata.io/data/tcs-european-customer-satisfaction-80
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<blockquote cite="https://lighthousedata.io/data/tcs-european-customer-satisfaction-80" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>80%</strong> -- customer satisfaction for Tata Consultancy Services<br><small>Source: Whitelane Research (2014) · <a href="https://lighthousedata.io/data/tcs-european-customer-satisfaction-80" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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