B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Dated

47%

47% -- customer satisfaction for RingCentral customers (2022)

2022  · n=1,300  · RingCentral

In a 2022 survey, RingCentral customers saw a 47% increase in customer satisfaction with RingCentral contact center products.

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Attribution: RingCentral View source
Lighthouse Research Team
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Source verified Evidence graded
Value
47%
Unit
Percentage
Data Vintage
2022
Entity
RingCentral customers
Sample Size
1,300
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

76/100 confidence
Extraction
95
Source Trust
50
Citation Chain
90
Independence
30
Methodology
45
Freshness
92
RingCentral Primary Tier A
https://www.ringcentral.com/us/en/blog/2022-survey-results-how-ringcentral-is-helping-business-drivi… ↗
Confidence: 65/100 Vintage: 2022 Channel: Cc Extraction
Source Article
Survey results: How RingCentral helps businesses drive value through their contact center
Deploying cloud communications, collaboration, and contact center solutions is not just good for simplifying customer experience, it is great for driving value across the business. RingCentral offers contact center (CCaaS) solutions with deep integration with unified communications (UCaaS) that enab…
Also cited by
2026-08-22
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2026-08-22
Original Research
RingCentral · Original study ↗

Survey of RingCentral customers

Methodology documented
IndustryB2B Channelcontent
Plain Text
RingCentral customers: 47% customer satisfaction. Source: RingCentral (2022). Via Lighthouse Intelligence -- https://lighthousedata.io/data/ringcentral-customer-satisfaction-2022
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<blockquote cite="https://lighthousedata.io/data/ringcentral-customer-satisfaction-2022" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>47%</strong> -- customer satisfaction for RingCentral customers<br><small>Source: RingCentral (2022) · <a href="https://lighthousedata.io/data/ringcentral-customer-satisfaction-2022" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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