B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
29%
29% -- customer satisfaction for Consumers (2026)
29% of consumers say they are happy with their current AI tool.
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
29%
Unit
Percentage
Data Vintage
2026
Entity
Geography
US
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
90
Citation Chain
90
Independence
30
Methodology
45
Freshness
94
Source
Morning Consult
Primary
Tier B
https://morningconsult.com/articles/consumer-ai-reputation-study-research ↗
Source Article
Why Consumer AI’s Adoption Story Has Outrun Its Reputation
Why Consumer AI’s Adoption Story Has Outrun Its Reputation
Consumer AI has crossed the awareness threshold faster than any major consumer category in recent memory. The trust threshold is another matter. Adults who use these tools daily tell this survey that AI exploits their data, operates without …
Original Research
Morning Consult
· Original study ↗
Methodology
Survey of U.S. adults
Methodology documented
Segmentation
Industrymarketing
RegionUS
Cite this stat
Plain Text
Consumers: 29% customer satisfaction. Source: Morning Consult (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/consumers-happy-with-current-ai-tool
HTML Embed
<blockquote cite="https://lighthousedata.io/data/consumers-happy-with-current-ai-tool" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>29%</strong> -- customer satisfaction for Consumers<br><small>Source: Morning Consult (2026) · <a href="https://lighthousedata.io/data/consumers-happy-with-current-ai-tool" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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