B Evidence Grade B Graded under review Safe to Cite Dated

12%

12% -- monthly churn rate for subscription box (DTC) (2023)

2023  · Acceleroi

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Attribution: Acceleroi View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
12%
Unit
Percentage
Data Vintage
2023
Entity
subscription box (DTC)
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

63/100 confidence

Single source - not yet corroborated

Extraction
95
Source Trust
50
Citation Chain
90
Independence
30
Methodology
45
Freshness
78
Acceleroi Primary Tier A
https://www.acceleroi.com/retention/cancellation-experiments ↗
Confidence: 54/100 Vintage: 2023 Channel: Cc Extraction
Source Article
Churn Prevention & Cancellation Tests | acceleroi
Churn prevention for subscription brands at $2M–$20M Every subscriber who cancels cost you CAC to acquire. Our cancellation experiment programs reduce churn by 25–40% using systematic testing of cancel-save flows, pause offers, and intervention logic – not guesswork. Why subscribers cancel – and how…
Original Research
Acceleroi · Original study ↗

Churn benchmarks by subscription model.

Methodology documented
Channelcommon_crawl
Plain Text
subscription box (DTC): 12% monthly churn rate. Source: Acceleroi (2023). Via Lighthouse Intelligence -- https://lighthousedata.io/data/subscription-box-churn-benchmarks
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<blockquote cite="https://lighthousedata.io/data/subscription-box-churn-benchmarks" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>12%</strong> -- monthly churn rate for subscription box (DTC)<br><small>Source: Acceleroi (2023) · <a href="https://lighthousedata.io/data/subscription-box-churn-benchmarks" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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