B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Recent

69%

69% -- consumers expecting brand response within 24 hours for social media users (2025)

2025  · Sprout Social

69% of people expect brands to respond to social media messages within 24 hours.

Cite this stat Share How we verify
Attribution: Sprout Social View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
69%
Unit
Percentage
Data Vintage
2025
Entity
social media users
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Sprout Social Primary Tier B
https://bestow.in/key-marketing-trends-for-your-brand-in-2025 ↗
Confidence: 53/100 Vintage: 2025 Channel: Deep Crawl
Source Article
5 Consumer Trends Shaping The Marketing Landscape in 2025
Consumer Trends in 2025: Everything You Need to Know 2025 is just around the corner, and we're on the cusp of a major shift in how consumers behave. Technology is moving at lightning speed, and the global economy is constantly evolving. This means the old "one-size-fits-all" marketing playbook simpl…
Original Research
Sprout Social · Original study ↗

Sprout Social data cited by Bestow

Methodology documented
Period Value Change
2021 79%
2025 (current) 69% -12.7%
Industrymarketing
Plain Text
social media users: 69% consumers expecting brand response within 24 hours. Source: Sprout Social (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/social-response-24h-69pct
HTML Embed
<blockquote cite="https://lighthousedata.io/data/social-response-24h-69pct" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>69%</strong> -- consumers expecting brand response within 24 hours for social media users<br><small>Source: Sprout Social (2025) · <a href="https://lighthousedata.io/data/social-response-24h-69pct" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
Share
Share on X Share on LinkedIn

Use this data in your work

Copy the citation, embed the widget, or explore thousands more verified marketing statistics -- all free.

Copy citation Explore similar stats →