B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
30%
30% -- customer retention increase for companies investing in social media strategies (2026)
Companies that invest in social media strategies experience a 30% increase in customer retention according to recent studies.
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
30%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
95
Source Trust
50
Citation Chain
90
Independence
30
Methodology
45
Freshness
86
Source
Socilot
Primary
Tier A
https://socilot.com/de/blog/why-social-media-management-matters-es ↗
Source Article
Por qué la gestión de redes sociales es crucial para tu negocio en 2026 — Socilot
Por qué la gestión de redes sociales es crucial para tu negocio en 2026
Descubre la importancia de mantener una presencia constante en redes sociales, el impacto en la visibilidad de tu marca y el retorno de inversión.
Importancia de una presencia constante en redes sociales
En el mundo digital de 2…
Original Research
Socilot
· Original study ↗
Methodology
Estudios recientes
Segmentation
Channelcommon_crawl
Cite this stat
Plain Text
companies investing in social media strategies: 30% customer retention increase. Source: Socilot (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/social-media-roi-customer-retention-increase
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<blockquote cite="https://lighthousedata.io/data/social-media-roi-customer-retention-increase" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>30%</strong> -- customer retention increase for companies investing in social media strategies<br><small>Source: Socilot (2026) · <a href="https://lighthousedata.io/data/social-media-roi-customer-retention-increase" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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