B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Dated

40%

40% -- website abandonment rate for online shoppers (2022)

2022  · Kissmetrics

40% of users will abandon a website if it takes more than 3 seconds to load.

  • Secondary citation of Kissmetrics data without original study methodology or date
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Attribution: Kissmetrics View source
Lighthouse Research Team
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Source verified Evidence graded
Value
40%
Unit
Percentage
Data Vintage
2022
Entity
online shoppers
Geography
Global
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Kissmetrics Primary Tier C
https://www.itsjustecommerce.com/post/ecommerce-holiday-planning-and-tips ↗
Confidence: 48/100 Vintage: 2022 Channel: Deep Crawl
Source Article
Ecommerce Holiday Planning and Tips
Ecommerce Holiday Planning and Tips Updated: Sep 19, 2022 8 Things to do Right Now to Prepare for The Holiday Ecommerce Shopping Season It’s never too early to begin preparation for the online retail bonanza now. In fact, the earlier you start preparations, the better, as you will have ample time to…
Original Research
Kissmetrics · Original study ↗

Kissmetrics data cited by blog

Methodology documented
Period Value Change
2022 (current) 40%
2025 40% 0%
IndustryRetail Company Sizesmb RegionGlobal RoleAll marketers Channelmulti-channel
Plain Text
online shoppers: 40% website abandonment rate. Source: Kissmetrics (2022). Via Lighthouse Intelligence -- https://lighthousedata.io/data/site-load-abandonment-3s
HTML Embed
<blockquote cite="https://lighthousedata.io/data/site-load-abandonment-3s" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>40%</strong> -- website abandonment rate for online shoppers<br><small>Source: Kissmetrics (2022) · <a href="https://lighthousedata.io/data/site-load-abandonment-3s" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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