B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Dated
85%
85% -- consumer expectation rate for retail shoppers (2022)
85% of shoppers expect retail brands to add new features to enhance the digital shopping experience, cited as their biggest expectation.
Attribution:
View source
Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
85%
Unit
Percentage
Data Vintage
2022
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Acquire
Primary
Tier C
https://www.atm.group/what-we-do/retail-profile/ ↗
Source Article
Retail
Original Research
Acquire
· Original study ↗
Methodology
Cited from Acquire's '65 Retail Customer Service Statistics You Need to Know for 2022'
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
retail shoppers: 85% consumer expectation rate. Source: Acquire (2022). Via Lighthouse Intelligence -- https://lighthousedata.io/data/shoppers-expect-digital-shopping-features-2022
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<blockquote cite="https://lighthousedata.io/data/shoppers-expect-digital-shopping-features-2022" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>85%</strong> -- consumer expectation rate for retail shoppers<br><small>Source: Acquire (2022) · <a href="https://lighthousedata.io/data/shoppers-expect-digital-shopping-features-2022" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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