B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Dated

26%

26% -- customer retention increase for Companies using Salesforce (2022)

2022  · Salesforce

Companies using Salesforce see an average 26% increase in customer retention.

  • Self-reported average increase
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Attribution: Salesforce View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
26%
Unit
Percentage
Data Vintage
2022
Entity
Companies using Salesforce
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Salesforce Primary Tier B
https://www.targeteverest.com/salesforce_impact_on_sales_growth/ ↗
Confidence: 53/100 Vintage: 2022 Channel: Deep Crawl
Source Article
The Impact of Salesforce on Sales Growth
The Impact of Salesforce on Sales Growth Achieving sales growth in today’s competitive market requires more than just a great product or service. Companies need efficient processes, data-driven strategies, and the right technology to stay ahead. This is where Salesforce comes in – helping businesses…
Original Research
Salesforce · Original study ↗

Cited from Salesforce press release

Methodology documented
Industrymarketing
Plain Text
Companies using Salesforce: 26% customer retention increase. Source: Salesforce (2022). Via Lighthouse Intelligence -- https://lighthousedata.io/data/salesforce-retention-increase-26
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<blockquote cite="https://lighthousedata.io/data/salesforce-retention-increase-26" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>26%</strong> -- customer retention increase for Companies using Salesforce<br><small>Source: Salesforce (2022) · <a href="https://lighthousedata.io/data/salesforce-retention-increase-26" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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