B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Dated

65%

65% -- share of sales from existing customers for small businesses (2021)

2021  · Small Business Trends

65% of all sales come from existing customers.

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Attribution: Small Business Trends View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
65%
Unit
Percentage
Data Vintage
2021
Entity
small businesses
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Small Business Trends Primary Tier C
https://www.altavistasp.com/2021/10/20/3-reasons-why-you-should-be-marketing-to-your-existing-custom… ↗
Confidence: 23/100 Vintage: 2021 Channel: Common Crawl
Source Article
3 Reasons Why You Should be Marketing to Your Existing Customers
Original Research
Small Business Trends · Original study ↗

Cited from Small Business Trends

Methodology documented
Industryecommerce Company SizeSMB RoleAll marketers
Plain Text
small businesses: 65% share of sales from existing customers. Source: Small Business Trends (2021). Via Lighthouse Intelligence -- https://lighthousedata.io/data/sales-from-existing-customers-65
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<blockquote cite="https://lighthousedata.io/data/sales-from-existing-customers-65" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>65%</strong> -- share of sales from existing customers for small businesses<br><small>Source: Small Business Trends (2021) · <a href="https://lighthousedata.io/data/sales-from-existing-customers-65" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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