B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
64%
64% -- customer return likelihood for brands offering tailored mobile app experiences (2025)
64% of customers are more likely to return to brands that offer tailored mobile app experiences.
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
64%
Unit
Percentage
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
sidekickinteractive.com
Primary
Tier C
https://www.sidekickinteractive.com/uncategorized/the-roi-of-investing-in-customer-experience-throug… ↗
Source Article
The ROI of Investing in Customer Experience Through a Custom App | Sidekick Interactive
Fact: Companies that focus on customer experience see 1.5x revenue growth and up to 95% higher profitability with just a 5% boost in customer retention.
Why Custom Apps Deliver Results:
- Cut Costs: AZL reduced pension fund administration costs by 40% with a custom app.
- Boost Retention: Mobile app…
Original Research
sidekickinteractive.com
· Original study ↗
Methodology
Survey research cited without named source
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
brands offering tailored mobile app experiences: 64% customer return likelihood. Source: sidekickinteractive.com (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/personalization-return-64-percent
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<blockquote cite="https://lighthousedata.io/data/personalization-return-64-percent" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>64%</strong> -- customer return likelihood for brands offering tailored mobile app experiences<br><small>Source: sidekickinteractive.com (2025) · <a href="https://lighthousedata.io/data/personalization-return-64-percent" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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