B
Evidence Grade B
Graded
under review
Safe to Cite
Dated
90%
90% -- customer return likelihood for customers (2022)
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
90%
Unit
Percentage
Data Vintage
2022
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Score breakdown
Extraction
50
Source Trust
50
Citation Chain
60
Independence
30
Methodology
45
Freshness
94
Sources (4)
Growave
Primary
Tier C
https://www.growave.io/blogs/growth-and-retention/what-is-enhancing-customer-experience-to-drive-gro… ↗
Source Article
What Is Enhancing Customer Experience to Drive Growth
Introduction
Did you know that it takes most consumers between three and five positive interactions with a brand before they consider themselves truly loyal? In an era where acquisition costs are climbing and platform fatigue is a daily reality for e-commerce teams, the focus has shifted from the me…
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Original Research
Growave
· Original study ↗
Methodology
High satisfaction
Segmentation
IndustryRetail
RoleAll marketers
Channelmulti-channel
Cite this stat
Plain Text
customers: 90% customer return likelihood. Source: Growave (2022). Via Lighthouse Intelligence -- https://lighthousedata.io/data/customer-return-likelihood-satisfaction
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<blockquote cite="https://lighthousedata.io/data/customer-return-likelihood-satisfaction" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>90%</strong> -- customer return likelihood for customers<br><small>Source: Growave (2022) · <a href="https://lighthousedata.io/data/customer-return-likelihood-satisfaction" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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