B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Dated

16.5%

16.5% -- return rate for online merchandise (2022)

2022  · National Retail Federation and Appriss Retail

The online merchandise return rate was projected to fall to 16.5% in 2022.

  • Projected rate
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Attribution: National Retail Federation and Appriss Retail View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
16.5%
Unit
Percentage
Data Vintage
2022
Entity
online merchandise
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
95
Source Trust
50
Citation Chain
60
Independence
30
Methodology
45
Freshness
80
National Retail Federation and Appriss Retail Primary Tier A
https://www.pymnts.com/amazon/2022/amazon-aims-ease-ecommerce-headaches-box-free-returns/?SNAPI ↗
Confidence: 49/100 Vintage: 2022 Channel: Cc Extraction
Source Article
Amazon Aims to Ease eCommerce Headaches With Box-Free Returns | PYMNTS.com
“We understand that finding a box and tape, and printing a label for a return can still be a hassle,” the company said in a news release Thursday (Dec. 29). “Now, most Amazon returns are easier than ever with no box required. After getting a QR code from the Amazon Return Center, items can simply be…
Original Research
National Retail Federation and Appriss Retail · Original study ↗

Projected return rate for online merchandise according to the National Retail Federation and Appriss Retail.

Methodology documented
Channelcommon_crawl
Plain Text
online merchandise: 16.5% return rate. Source: National Retail Federation and Appriss Retail (2022). Via Lighthouse Intelligence -- https://lighthousedata.io/data/online-return-rate-2022
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<blockquote cite="https://lighthousedata.io/data/online-return-rate-2022" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>16.5%</strong> -- return rate for online merchandise<br><small>Source: National Retail Federation and Appriss Retail (2022) · <a href="https://lighthousedata.io/data/online-return-rate-2022" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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