B Evidence Grade B Safe to Cite Dated

58 -- net promoter score for E-commerce e marketplaces segment (Brazil) (2022)

Name: Net Promoter Score Statistics
Creator: Lighthouse Intelligence
Published: 2026-09-07

2022 · n=17 · Opinion Box

Cite this stat Share How we verify

Attribution: Opinion Box View source

Lighthouse Research Team

Last verified: 2026-09-07 · How we verify data →

Source verified Evidence graded

Value

Unit

Score

Data Vintage

2022

Entity

E-commerce e marketplaces segment (Brazil)

Sample Size

Evidence Quality

Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Score breakdown

Extraction

Source Trust

Citation Chain

Independence

Methodology

Freshness

Source

Opinion Box Primary Tier A

https://www.opinionbox.com/voz-do-cliente/segmentos-avaliados/e-commerce-e-marketplaces/ ↗

Confidence: 95/100 Vintage: 2022 Channel: Deep Crawl

Source Article

E-commerce e marketplaces | Opinion Box

SEGMENTO E-COMMERCE E MARKETPLACES NPS® MÉDIO DO SEGMENTO 64 +4 pontos comparado ao ano anterior. MARCAS AVALIADAS 19 SEGMENTO E-COMMERCE E MARKETPLACES NPS® MÉDIO DO SEGMENTO 60 +4 pontos comparado ao ano anterior. MARCAS AVALIADAS 20 SEGMENTO E-COMMERCE E MARKETPLACES NPS® MÉDIO DO SEGMENTO 56 MAR…

Original Research

Opinion Box · Original study ↗

Methodology

Average NPS across 17 evaluated brands

Methodology documented

Trend Over Time

Period	Value	Change
2022 (current)	58
2023	56	-3.4%
2025	60	+7.1%
2026	64	+6.7%

Segmentation

Industrymarketing

Cite this stat

Plain Text

E-commerce e marketplaces segment (Brazil): 58 net promoter score. Source: Opinion Box (2022). Via Lighthouse Intelligence -- https://lighthousedata.io/data/nps-ecommerce-marketplaces-brasil-2022

HTML Embed

<blockquote cite="https://lighthousedata.io/data/nps-ecommerce-marketplaces-brasil-2022" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>58</strong> -- net promoter score for E-commerce e marketplaces segment (Brazil)<br><small>Source: Opinion Box (2022) · <a href="https://lighthousedata.io/data/nps-ecommerce-marketplaces-brasil-2022" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>

Share on X Share on LinkedIn

Related Statistics

Use this data in your work

Copy the citation, embed the widget, or explore thousands more verified marketing statistics -- all free.

Copy citation Explore similar stats →