B
Evidence Grade B
Safe to Cite
Current
33
33 -- net promoter score for Italy — national NPS benchmark (all industries) (2026-02)
Attribution:
View source
Lighthouse Research Team
Last verified:
·
How we verify data →
Source verified
Evidence graded
Value
33
Unit
Score
Data Vintage
2026-02
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
npsBench
Primary
Tier B
https://npsbench.com/nps-index-report/italy ↗
Source Article
NPS Benchmark in Italy: Industries and Cities | npsBench
Leading city
Verona currently has the highest benchmark among 12 cities in Italy with available data.
The current NPS benchmark for Italy is 33.0 for Jul 2026. This page compares 12 cities, 20 industries and 11 months of available history.
12
cities covered
20
industries compared
11
months analyzed
…
Original Research
npsBench
· Original study ↗
Methodology
Reported as '6 Months Ago' relative to the Aug 2026 snapshot; 0.00 pts change since then.
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Italy — national NPS benchmark (all industries): 33 net promoter score. Source: npsBench (2026-02). Via Lighthouse Intelligence -- https://lighthousedata.io/data/italy-nps-benchmark-feb-2026
HTML Embed
<blockquote cite="https://lighthousedata.io/data/italy-nps-benchmark-feb-2026" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>33</strong> -- net promoter score for Italy — national NPS benchmark (all industries)<br><small>Source: npsBench (2026-02) · <a href="https://lighthousedata.io/data/italy-nps-benchmark-feb-2026" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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