B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Dated
23%
23% -- no show reduction rate for NHS service using cost-information message (2022)
One NHS service further reduced no-shows by 23% by including information about the cost to the NHS of missed appointments in their text reminder.
- Single NHS service case study
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
23%
Unit
Percentage
Data Vintage
2022
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
thesmsworks.co.uk
Primary
Tier B
https://thesmsworks.co.uk/sms-appointment-reminders ↗
Source Article
Use SMS appointment reminders and reduce 'no-shows'
Use SMS appointment reminders and reduce 'no-shows'
Reduce appointment 'no-shows' using SMS appointment reminders
SMS Appointment reminders are one of the most common uses of SMS.
With an open rate of over 90%, nearly all messages are read within the first 5 minutes. (source Mobilesquared).
When an …
Original Research
thesmsworks.co.uk
· Original study ↗
Methodology
Single-service case study
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
NHS service using cost-information message: 23% no show reduction rate. Source: thesmsworks.co.uk (2022). Via Lighthouse Intelligence -- https://lighthousedata.io/data/nhs-service-no-shows-reduced-23-percent
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<blockquote cite="https://lighthousedata.io/data/nhs-service-no-shows-reduced-23-percent" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>23%</strong> -- no show reduction rate for NHS service using cost-information message<br><small>Source: thesmsworks.co.uk (2022) · <a href="https://lighthousedata.io/data/nhs-service-no-shows-reduced-23-percent" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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