B
Evidence Grade B
Graded
under review
Safe to Cite
Dated
19%
19% -- consumer expectation rate for millennial legal clients (2018)
19% of millennials expect to be able to communicate with their attorney via text and email.
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
19%
Unit
Percentage
Data Vintage
2018
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
answeringlegal.com
Primary
Tier C
https://www.answeringlegal.com/blog/legal-intake-receptionist-team-ultimate-customer-experience-2 ↗
Source Article
Legal Intake Receptionist Team Ultimate Customer Experience
Original Research
answeringlegal.com
· Original study ↗
Methodology
Cited legal marketing research; original survey not named
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
millennial legal clients: 19% consumer expectation rate. Source: answeringlegal.com (2018). Via Lighthouse Intelligence -- https://lighthousedata.io/data/millennials-expect-text-email-attorney-19pct
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<blockquote cite="https://lighthousedata.io/data/millennials-expect-text-email-attorney-19pct" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>19%</strong> -- consumer expectation rate for millennial legal clients<br><small>Source: answeringlegal.com (2018) · <a href="https://lighthousedata.io/data/millennials-expect-text-email-attorney-19pct" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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