B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
60%
60% -- profitability increase for Companies with intelligent CX strategies (2025)
Companies with intelligent CX strategies saw a 60% increase in profitability compared to peers relying on traditional communication systems.
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
60%
Unit
Percentage
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Notta
Primary
Tier C
https://www.belwo.com/blogs/smartcomm-vs-legacy-systems-rethinking-business-communication-solutions ↗
Source Article
SmartComm vs. Legacy Systems: Rethinking Business Communication Solutions
Original Research
Notta
· Original study ↗
Methodology
Study by Notta cited in vendor blog
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Companies with intelligent CX strategies: 60% profitability increase. Source: Notta (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/intelligent-cx-profitability-increase-60
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<blockquote cite="https://lighthousedata.io/data/intelligent-cx-profitability-increase-60" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>60%</strong> -- profitability increase for Companies with intelligent CX strategies<br><small>Source: Notta (2025) · <a href="https://lighthousedata.io/data/intelligent-cx-profitability-increase-60" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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