B Evidence Grade B Graded under review Safe to Cite Current

78%

78% -- customer satisfaction for Google+ (2026)

2026  · American Customer Satisfaction Index

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Attribution: American Customer Satisfaction Index View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
78%
Unit
Percentage
Data Vintage
2026
Entity
Google+
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

62/100 confidence

Single source - not yet corroborated

Extraction
95
Source Trust
50
Citation Chain
20
Independence
30
Methodology
45
Freshness
86
American Customer Satisfaction Index Primary Tier A
https://siliconangle.com/2012/07/17/guess-what-facebook-users-actually-prefer-google/ ↗
Confidence: 54/100 Vintage: 2026 Channel: Cc Extraction
Source Article
Guess What Facebook? Users Actually Prefer Google + - SiliconANGLE
Guess What Facebook? Users Actually Prefer Google + Facebook’s IPO has turned out to be a bit of disappointment for its investors since its launch on NASDAQ back in May, but one thing we didn’t expect was that its customers are also feeling dissatisfied with the service. According to the latest Amer…
Original Research
American Customer Satisfaction Index · Original study ↗

American Customer Satisfaction Index (ACSI) E-Business Report

Methodology documented
Channelcommon_crawl
Plain Text
Google+: 78% customer satisfaction. Source: American Customer Satisfaction Index (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/google-plus-customer-satisfaction-78
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<blockquote cite="https://lighthousedata.io/data/google-plus-customer-satisfaction-78" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>78%</strong> -- customer satisfaction for Google+<br><small>Source: American Customer Satisfaction Index (2026) · <a href="https://lighthousedata.io/data/google-plus-customer-satisfaction-78" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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