B
Evidence Grade B
Graded
under review
Safe to Cite
Dated
25%
25% -- customer churn rate for finance industry companies (2023)
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
25%
Unit
Percentage
Data Vintage
2023
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
35
Freshness
95
Source
intandem.vcita.com
Primary
Tier C
https://intandem.vcita.com/blog/partners/predicting-customer-churn ↗
Source Article
Predicting customer churn among your SMB clients | intandem
Customer churn is a serious concern for large organizations serving small businesses. SMBs tend to be eager for SaaS tools that help them run their businesses more efficiently. As they scale, they’ll usually scale up their subscription to your solution as well, which means their long term customer l…
Original Research
intandem.vcita.com
· Original study ↗
Methodology
Attributed to 'recent research' with no named publisher; reported alongside SaaS (13%) and digital media (6%) churn benchmarks. Publication year estimated.
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
finance industry companies: 25% customer churn rate. Source: intandem.vcita.com (2023). Via Lighthouse Intelligence -- https://lighthousedata.io/data/finance-churn-rate-25
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<blockquote cite="https://lighthousedata.io/data/finance-churn-rate-25" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>25%</strong> -- customer churn rate for finance industry companies<br><small>Source: intandem.vcita.com (2023) · <a href="https://lighthousedata.io/data/finance-churn-rate-25" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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