B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Dated
30%
30% -- return rate for ecommerce sales (2022)
About 30% of all eCommerce sales end in returns.
- Stated as an approximate figure ('About 30%')
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
30%
Unit
Percentage
Data Vintage
2022
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Chatdesk
Primary
Tier C
https://www.chatdesk.com/blog/8-tips-for-managing-ecommerce-returns ↗
Source Article
8 Tips for Managing Ecommerce Returns
Back to the blog
May 25, 2022
Have high return rates? Here are a few returns management tips to help your eCommerce business handle the impact.
As the holiday season wears off, brands are preparing themselves for an influx of product returns. Estimates for the 2021 holiday season have suggested that…
Original Research
Chatdesk
· Original study ↗
Methodology
Compared to 9% of all purchases from brick-and-mortar stores
Methodology documented
Segmentation
IndustryRetail
Channelcontent
Cite this stat
Plain Text
ecommerce sales: 30% return rate. Source: Chatdesk (2022). Via Lighthouse Intelligence -- https://lighthousedata.io/data/ecommerce-returns-stat-2
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<blockquote cite="https://lighthousedata.io/data/ecommerce-returns-stat-2" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>30%</strong> -- return rate for ecommerce sales<br><small>Source: Chatdesk (2022) · <a href="https://lighthousedata.io/data/ecommerce-returns-stat-2" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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