B
Evidence Grade B
Graded
under review
Safe to Cite
Dated
52%
52% -- customer satisfaction for companies adopting DevOps methodology (2020)
Attribution:
View source
Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
52%
Unit
Percentage
Data Vintage
2020
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
95
Source Trust
50
Citation Chain
90
Independence
30
Methodology
45
Freshness
76
Source
CA Technologies
Primary
Tier A
http://customerthink.com/how-devops-can-help-in-improving-customer-satisfaction/ ↗
Source Article
How DevOps Can Help in Improving Customer Satisfaction
The advent of Digital Revolution has changed, not only the way people live their lives, but also the way businesses interact and reach out to their customers. In fact, major overhauls have occurred in terms of giving overall customer satisfaction, particularly in the technological aspect of a 21st-c…
Original Research
CA Technologies
· Original study ↗
Methodology
Global study conducted by CA Technologies
Methodology documented
Segmentation
Channelcommon_crawl
Cite this stat
Plain Text
companies adopting DevOps methodology: 52% customer satisfaction. Source: CA Technologies (2020). Via Lighthouse Intelligence -- https://lighthousedata.io/data/devops-customer-satisfaction-2020
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<blockquote cite="https://lighthousedata.io/data/devops-customer-satisfaction-2020" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>52%</strong> -- customer satisfaction for companies adopting DevOps methodology<br><small>Source: CA Technologies (2020) · <a href="https://lighthousedata.io/data/devops-customer-satisfaction-2020" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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