B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Dated
52
52 -- average net promoter score for Department/Specialty Stores (2022)
The average NPS for Department/Specialty Stores is 52.
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
52
Unit
Score
Data Vintage
2022
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
feedier.com
Primary
Tier C
https://feedier.com/blog/what-good-nps-score/ ↗
Source Article
What is a good NPS score?
What is a good NPS score and why is it important?
A good NPS® score is an indicator that your business is on the right track and that your customers are actually satisfied with your offer. But why does it matter?
One bad customer experience won’t only make you lose one customer. If that customer sha…
Original Research
feedier.com
· Original study ↗
Methodology
Industry NPS benchmark cited in blog article
Methodology documented
Segmentation
IndustryRetail
Channelcontent
Cite this stat
Plain Text
Department/Specialty Stores: 52 average net promoter score. Source: feedier.com (2022). Via Lighthouse Intelligence -- https://lighthousedata.io/data/department-stores-average-nps-52
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<blockquote cite="https://lighthousedata.io/data/department-stores-average-nps-52" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>52</strong> -- average net promoter score for Department/Specialty Stores<br><small>Source: feedier.com (2022) · <a href="https://lighthousedata.io/data/department-stores-average-nps-52" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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